Dear Dave:We are hiring a new manager for a very important position. The person who had the position was a failure and alienated everyone in her department. We have a good format for interviewing job candidates, but we want to focus specifically on leadership skills and need some direction. What do employees generally most want in their leaders? Any advice would help. —R
Dear R:Leadership theorists, Kouzes and Posner, found that there are consistently four characteristics of admired leaders: Honest, forward-thinking, inspiring and competent. The Gallup Corp. found that individuals expect four things from leaders: stability, trust, compassion and hope.