WEDNESDAY, NOV. 4

• The Rochester Area Quality Council meeting topic Self-Defeating Habits of Otherwise Brilliant People, with featured speaker Anna Maravelas, founder, Thera Rising will be held at Cardinal of Minnesota, 3008 Wellner Drive N.E. in Rochester from 7:30 a.m. to 4 p.m. Cost is $200 for members, $400 for non-members. For more information, e-mail brian.lassiter@councilforquality.org.

TUESDAY, NOV. 10

• "Customer Service: It Matters to You, It Matters to Us" is a program offered by the Rochester Area Quality Council. The business model for the newspaper industry and for media companies generally is changing rapidly. Learn how a local newspaper developed a commitment to customer service, continuous improvement and serving the community. The session will be led by Post-Bulletin Publisher Randy Chapman, Managing Editor Jay Furst, and Circulation Manager Todd Heroff. Registration, continental breakfast and networking are at 7:30 a.m., announcements and the program at 7:45 a.m. to 9 a.m.. Continental breakfast is offered. At RCTC University Center, Coffman Building (CF) 206/208 Cost is free for members; $10 partners/students; $20 non-members

WEDNESDAY, DEC. 9

• The LifeScience Alley Conference & Expo at the Minneapolis Convention Center will present education seminars that will focus on strategies for finding creative funding options and surviving the current economy. The first session will be from 8:30 to 9:30 a.m. and be on Strategies for Weathering the Economy -- Who's Doing Well. Session two, from 11:15 a.m. to 12:30 p.m., will be on Creative Funding Options -- "Follow the Money." To register, go to www.lifesciencealleyconference.org.

Send items to Jeff Kiger, Post-Bulletin, P.O. Box 6118, Rochester, MN 55903. If you have questions or comments, call Kiger at 285-7798.

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