TUESDAY, NOV. 10

• "Customer Service: It Matters to You, It Matters to Us" is a program offered by the Rochester Area Quality Council. The business model for the newspaper industry and for media companies generally is changing rapidly. Learn how a local newspaper developed a commitment to customer service, continuous improvement and serving the community. The session will be led by Post-Bulletin Publisher Randy Chapman, Managing Editor Jay Furst, and Circulation Manager Todd Heroff. Registration, continental breakfast and networking are at 7:30 a.m. Announcements and the program run from 7:45 a.m. to 9 a.m. Continental breakfast is offered. At RCTC University Center, Coffman Building (CF) 206/208 Cost is free for members; $10 partners/students; $20 non-members.

Send items to Jeff Kiger, Post-Bulletin, P.O. Box 6118, Rochester, MN 55903. If you have questions or comments, call Kiger at 285-7798.

There are 0 comments - Display All Comments