Love her or hate her, Theresa Caputo is a fascinating figure.

The self-professed medium has built a decades-long career on delivering messages from the afterlife — personalized, she says, with details from a recipient’s loved ones.

During her live shows, Caputo conveys messages from a form of “sixth sense” she calls spirit.

Her next stop on the “Theresa Caputo Live! The Experience” tour will be at 7:30 p.m. Thursday at the Mayo Civic Center and will be much the same.

We’ve all lost something over the past 18 months,” she said. “Maybe it wasn’t a person, but maybe it was faith or hope or the will to go on.”

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We caught up with Caputo on the mid-pandemic tour, skepticism, and the parallels between the start of her career during 9/11 and now.

How has the tour been so far?

It’s been great! With the people I’ve met, I’ve said the only difference is that we’re wearing masks. Everything is back to normal, and I’m feeling grateful to be back to work and be able to feel people, especially during this pandemic.

How has the pandemic affected your audiences’ interests, or the kinds of questions they have for you?

Usually, when I do my readings — and if someone comes to my live show, you’ll see — the people usually don’t ask me any questions. It’s Spirit doing all the communicating, they’re just responding to Spirit’s messages. It’s interesting, because how I started this work — how I embraced and knew this was my soul’s journey — was after 9/11. People had died, and nobody knew what had happened to their loved ones. A lot of people weren’t even able to recover their loved ones’ physical bodies. And that is when I put my gift in God’s hands, and said, “I will use my gift for peace and healing.” So people know that no matter how someone leaves the physical world, their souls are at peace and still with us. … So I think for a lot of people that might have lost someone during COVID, to COVID or just passing away during the pandemic, they weren’t able to lay their loved ones to rest the way they had hoped to.

We just had the 20th anniversary of 9/11 recently. What are some of the biggest changes you’ve experienced in these two decades?

Where do I begin? I learn every single time I channel Spirit. My gift changes every time I channel, it really is incredible. … I’ve realized over the years that this has nothing to do with me. This has to do with Spirit. They just use my physical body as a vessel to convey messages, and it’s up to the person to take these messages and decide how it fits in their life, so they can use it in the healing process. I’ve learned that we will grieve the loss of our loved ones for our whole lives in the physical world. And we have to heal from that. And we don’t always know how to do that. We think we have to follow these steps, and it just isn’t so. I say to people that what I’ve learned is that we need to heal on our terms. As long as we are not harming ourselves or anyone else, or self-medicating ourselves, then we can feel however we need to feel. … If we let go of negative memories or emotions, it doesn’t mean that we’re not honoring our loved ones, it means we’re starting to heal from that.

What do you hope the audience takes away from your Civic Center appearance?

I hope they take away that there is truly more to life than the physical world, more importantly, that their loved ones are still with them. All the little things that go on around them, the things they think are odd or weird, or maybe simply a coincidence, (they) can know it’s not. It’s the souls reaching out, letting us know they’re with us at that exact moment.

What do you say to people who are skeptical about your career?

I get it. I’m the first one to say that what I do is absolutely crazy. There’s no way someone can communicate with someone that has died. But every time I channel a spirit … Spirit will talk about something that there’s no way I could personally know about. Spirit will talk about how we personally feel. Things we’ve witnessed and seen. And it’s not about people believing in me, or what I do. I want them to believe in themselves, I want them to believe in an afterlife. We fear or disbelieve things where there isn’t an explanation. … We can’t see it. But there’s energy all around us that we can’t see, but we know it’s there. It’s the same thing with the soul. … I love when the skeptics say how I do this, because I don’t even know how it works. All I know is that when I start to give a speech, I feel as though my own personal thoughts and feelings and experiences get cleared out … and it’s just the souls of the departed, and Spirit, and the person that I’m reading. … I just feel that when we lose someone, we lose so much faith and hope. And we deserve that, we deserve that hope and peace.