Volunteers provide free plumbing repairs to homeowners in need

Rochester Local 6 Plumbers and Pipefitters union and Three Rivers Community Action teamed up for the 26th edition of Water's Off.

water's off
Jon Stussy tests the new faucet he installed in Tiny Nguyen's home in Rochester on Saturday, March 26, 2022.
Abby Sharpe / Post Bulletin
We are part of The Trust Project.

ROCHESTER — Tiny Nguyen is a full-time caretaker for her elderly parents. There isn’t enough time in the day for her to also repair the house she grew up in.

Nguyen’s father has Parkinson's disease, lung disease, heart disease, digestive disease and endocrine disease. “I think there's a few more,” she said. Her mother was diagnosed with dementia in 2016. The 45-year-old Nguyen had to quit her job as a financial analyst at IBM to care for her parents. Because of that, the family lives off the elderly parents’ Social Security checks. The money is never enough to sustain the family and take care of bills and house projects.

“I myself can't handle all the bills and pay my bills. So I contacted the county and got into any programs that can help them,” Nguyen said.

Also Read
Subscribe and listen to the Post Bulletin Minute at, Apple Podcasts, Spotify or Google Podcasts.
Law enforcement from the Rochester Police Department, Olmsted County Sheriff's Office and Minnesota State Patrol shop for holiday gifts with kids on Saturday, Dec. 3, 2022, in Rochester.
Participants in Zumbro Valley Medical Society's street medicine initiative provided foot care, and new socks and shoes to people experiencing homelessness.

Nguyen is just one homeowner that received free plumbing services on Saturday, March 26, 2022, as a part of the Water’s Off program. Three Rivers has teamed up with the Rochester Local 6 Plumbers and Pipefitters union for 26 years to put on the program that provides repairs with donated equipment and labor.

Three Rivers Community Action’s mission is to “address basic human needs of people in our service area, thereby improving the quality of life of the individual, family and community,” according to its website.


Sixteen volunteers gathered bright and early to head out to service 10 houses on Saturday. Lynette Engelhardt Stott, the energy programs coordinator at Three Rivers, put together the list of people to help.

water's off
Volunteers gather at the Rochester Local 6 Plumbers and Pipefitters union office before servicing homes on Saturday, March 26, 2022, in Rochester.
Abby Sharpe / Post Bulletin

Stott told volunteers that “the homes you’re serving today are folks who receive energy assistance” through a federal program.

“We’ve seen our application count just skyrocket,” Stott said. “Our application count increased by 1,200 today [compared to] this time last year.”

Three Rivers had one of the largest increases of applications in the state, at 30%. The homes serviced Saturday belong to elderly or disabled homeowners who don’t have the means to call a plumber anytime an issue arises.

“For you, they might be somewhat minor fixes,” Stott told the volunteers. “But for them, it’s a fix that they haven’t been able to do because they don’t have the money to call in a plumber.”

There are leaky faucets, damaged kitchen sinks, running toilets, broken garbage disposals and the faulty shower drain that a homeowner jerry-rigged with a screw to hold the stopper up to ensure the water drained.

In total, between $10,000 and $20,000 was donated in equipment and labor costs.

For homeowners that struggle to find help and are “used to being told no,” as Stott put it, the repairs and free labor are a heavy weight lifted off their shoulders.

Abby Sharpe joined the Post Bulletin in February 2022 after graduating from Arizona State University with a sports journalism degree. While at ASU, she created short- and long-form stories for audio and digital. Readers can reach Abby at 507-285-7723 or
What to read next
Highlights of events in 1997, 1972, 1947 and 1922.
On the first anniversary of the attack on Pearl Harbor, Rochester finds ways to honor those who serve.
Paul Hemp's car was a sight to see.
Columnist Loren Else says he can still recall the ancient home — a former stagecoach stop — where his grandparents lived in Kansas.