Rochester will begin to slowly reopen various city facilities Monday, while maintaining phone and online services.

As facilities begin to reopen, community members are encouraged to first utilize phone and web-based service before physically visiting a city facility.

“We are committed to supporting the health and safety of our community and teammates as we continue to provide important city services and reopen city facilities.” City Administrator Stever Rymer said in a statement announcing plans to reopen.

All city staff will be wearing face coverings or be behind recently installed Plexiglas while working in city facilities, and community members are strongly encouraged to wear face coverings.

On Wednesday, Rochester Mayor Kim Norton said there are no plans to make face coverings mandatory for residents, but she said the city is monitoring conditions and could revisit the option, if a dangerous levels of cases are seen locally.

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The status of city operations starting Monday include:

  • City Hall and the Development Services and Infrastructure Center will be open from 8 a.m. to 4 p.m. Monday through Thursday with a single customer service counter.
  • City Hall staff will be available on Fridays via phone and e-mail, and drop boxes will continue to be available.
  • Individual meetings with teammates will still occur remotely.
  • Park and Recreation staff is working with youth sports groups to safely resume activities and submit a COVID-19 Preparedness Plan.
  • The Rochester Rec Center will open for reservations to organized youth sports groups only.
  • Rochester Public Library will provide limited internet service using library computers by appointment between 1 p.m. and 6 p.m. Appointments can be made by calling 507-328-2300.
  • Curbside delivery of library materials will continue from 10 a.m. to 6 p.m. Monday through Saturday.
  • Rochester Public Utilities’ Service Center will be open 8 a.m. to 4 p.m. Monday through Thursday for limited in-person transactions. Customers are highly encouraged to manage their customer service needs by calling 507-280-1500, visiting the RPU website, or using the RPU Connect app.
  • Rochester Police Department counter will be open for walk-up service; however, the public is highly encouraged to request reports online.

All other city departments will continue to provide service by phone and email.