Rochester Public Utilities has launched the Neighbors Chipping In program, a voluntary, ongoing fundraising program to benefit RPU customers in need of help.

The program allows RPU customers to help other customers by agreeing to have their monthly utility bill “rounded up” to the next whole dollar or by an amount of their choosing.

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“There has been a growing need in the Rochester community for resources and support with paying utility bills,” said Krista Boston, RPU director of customer relations. “We wanted to customize a program that would provide the assistance needed, as well as leverage our existing local resources and partnerships.”

Customers interested in participating in the new program can donate two ways.

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  • They can choose to have their monthly total bill rounded up to the nearest dollar each month.

  • They can pick a fixed amount, such as $5, $10, or any dollar amount, to be added to their monthly utility bill.

RPU is collaborating with Three Rivers Community Action to allocate the collected funds to customers who qualify and already participate in the Energy Assistance Program. When there are not enough EAP funds available, Neighbors Chipping In will help supplement the local need.

Customers can sign up to contribute to the program on the RPU website -- -- by clicking on the “Neighbors Chipping In” link under “Rebates & Programs.”