Mayo Clinic security

Matt Horace is Mayo Clinic's new chief security officer, responsible for physical security across Mayo's many locations.

New jobs are life-changing events. And then there is Matthew Horace's new position, heading up Mayo Clinic Hospital's Chief Security Office.

"Working for Mayo has more meaning than anything I could have ever imagined that I would be involved with,” Horace said.

Horace, who started with Mayo on May 6, spent nearly 25 years working as a federal agent. During that time, he was with eight different offices of the Bureau of Alcohol, Tobacco, Firearms and Explosives. During that time, Horace said, he worked in almost every state.

In 2012, Horace transitioned to private security, primarily in corporate security and with a technology firm.

That experience is something Horace’s boss at Mayo has noted.

“Matt brings significant executive experience and physical security expertise,” said Kim Otte, Mayo’s Chief Risk Officer, in a statement. “He has global experience and cybersecurity risk insight, and is passionate about staff development and supporting change as a transformational leader, both at work and in his community.”

For Horace, the position at Mayo is a big change from his previous law enforcement and private security career.

Working for government, Horace said, there is a mission statement of protecting the public — 330 million people — with a number of other organizations and many thousands of people that galvanize around an event.

“In government, it is sort of altruistic in that you are doing something for a broader cause, you are doing it again to protect the government,” he said.

In the private or corporate sector, Horace said, there is a very different goal.

Horace is responsible for physical security at Mayo’s various locations. Keeping them all safe is not an easy task, but he said Mayo has several things on its side. Organizationally, Horace said, Mayo has a very unique security culture awareness, meaning that from the top of the hierarchy all the way to its base, people are aware that security is important. He said Mayo’s clear commitment to security was one of the reasons he chose to come to Mayo.

While Horace declined to talk specifics about how Mayo keeps its 1.3 million patients per year safe, he said the hospital approach to security is three things — multi-layered, risk based and intelligence led.

“In sticking to those three things, we feel like we can touch all the bases that we need to touch to make sure that our staff feels safe … that our patients and visitors are safe, but that we are also constantly enhancing and improving based on the threat environment,” he said.

And the future of Mayo’s security? Horace said it significantly involves high-tech tools.

“As we evolve, leveraging human capital and innovation will bring us to an intersection of success and provide us globally and locally with the types of outcomes that we hope to get out of our security plan,” Horace said.

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