How's training on Epic EHR system going?

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It's hard to go anywhere in the Rochester area these days and not overhear Mayo Clinic employees chatting about Epic training.

Everyone seems to be focused on learning to use the massive new electronic health records system being installed by Wisconsin-based Epic Systems for more than a $1 billion. More than 26,000 Rochester staffers need to be trained in this system, according to Mayo Clinic.

This is not a little operation. Two shuttles are hauling Mayo employees to the 41st Street Professional Buildings (Formerly known as the White Buildings) from 6 a.m. to 6 p.m. They take people to the Plummer Project Training Center. The shuttles are running about every 10 minutes or so.

I'm interested in writing about the experience of Mayo Clinic employees being trained on the new Epic EHR system.

Here are some questions I'm looking to have answered. I'm hoping people will direct message or email me,


If you are concerned about being quoted in the newpaper/online, I can keep your identity private. I'm not looking for any proprietary secrets, I'm just trying to get a handle on the what this transition means to Mayo Clinic employees.

• What is your overall reaction to the training and the new system?

• Is it challenging to learn?

• Do you believe this new system will make your job easier than it is today?

• Is it one-on-one or group training?

• How long is a training session?

• How many hours of training are people required to take?

• Do you expect the new system to streamline current processes? 


• Any other related thoughts about the Epic System, the training and the transition?

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